terms and conditions

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TERMS OF SERVICE / ACCEPTABLE USE POLICY is dedicated to providing an all-round top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible service to all of our customers whilst at the same time satisfying our legal and ethical responsibilities.

Failure to follow any term or condition will be grounds for immediate account deactivation without notice. will be the sole arbiter as to what constitutes a violation of any of these provisions. Customer understands that prior to joining our services, they must agree to this policy.

Activity which results in the suspension or deactivation of an account will result in a forfeiture of all fees paid. Complaints made regarding abuses of an account will be investigated and if found guilty will be grounds for immediate suspension. Intentionally tampering (Hacking or sending virus) of our server by a client will see the account suspended.

Sites We Do Not Host

Examples of what considers non-acceptable content and/or links to such.
Pirated software / Any Type of Heavy Files are not allow to upload on our server.
Bulk Email /Spam related products
Illegal Pornography/Nudity
Adult content of any type
Cracked products forum/blog /Adults/ Warez
Hacking/cracking related websites
Warez and/or copyrighted MP3s
Illegal material or material that is against public policy
Free Hosting of any kind
Any kind of high memory consumption websites are not allow to host on our server.
Each Website Cannot allow More then 2 Gb ( 2048 Mb ) Disk. (Apply on Shared & Reseller Hosting)
Game sites
Social Network Type Websites are not allow on our server
Public Download Sites of any kind(computer applications,games,mobile apps) Linking is allowed
Virus found on websites are terminated with out any noticed.
Proxy Sites
Bulk File Storage and Streaming Audio/Video hosting
User Forums containing links to material that violates our TOS
Content or links to sites that are detrimental to public policy, health and welfare
No rapidhare related scripts
Warez linking, proxy, adult sites(legal), null scripts
User may not:
Abusing our staffs of any kind.
Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
Run any type of web spider or indexer on shared servers.
Run any software that interfaces with an IRC network.
Run any bit torrent application, tracker, or client.
Participate in any file-sharing/peer-to-peer activities
Run any gaming servers etc
If You want to Make Audio-Video Streaming website Just Like a Youtube WEBSITE. Then you go with our ffmpeg Hosting Package. But you cannot store Bulk Storage files on this Server.
Illegal Usage servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. The subscriber to SastaHost service agrees to indemnify and hold harmless Sastahost from any claims resulting from the use of the service that damages the subscriber or any other party.

Abuse of SMTP Mail Server

If any of the email id will be misuse the mail server then we will suspended his hosting account.
Unsolicited commercial advertisements (spam) are not allowed in e-mail IDs and may result in cancellation of the account. E-Mail Service websites are not allowed if you want to make then Buy VPS or Dedicated Server
Abuse of Space:
As per our policies, at least 90% of your web pages (HTML) must be “Linked” with files (.GIF, .JPEG, etc.) which is stored in our server. Web space must not be used by your visitor for free upload, download heavy size file. Web sites containing a large number of unlinked files or using server space for data storing propose are subject to deletion of files otherwise we will cancellation the account without prior notice.
Account Renewal
If Any sastahost Client don’t want to Renew the ( Shared / Reseller / Master Reseller ) Hosting Acocunt. So Plz. take the Account Back-up with in 48 Hours. After Expiry Date. After that we will terminate your Complete Acocunt & We are NOT responsible for any file loss. Cloud – VPS – Dedicated Server Payment must be transfer before 48 hours of Expiry Date if you want to continue.
File backup:
The users are responsible for files in their hosting account. So they must backup their important files in local pc , If your account is terminated /suspended because of breaking our TOS, then we can not provide you ,your files. So all users are requested to take their account’s backup at least once in a week. We are NOT responsible for any file loss / modifications in your account due to hacking / illegal activity problems.


Account Backups:

Our Servers are Raid Configured but we strongly recommend to each customer to take your account backup once a month in your computer also. If any circumstances server is crash data lost we are not responsible for this.

Backup File Storage
For the maximum performance and for getting sufficient storage space for all the users, a user may not store the backup of their site in this server. Users can generate backup and download it to their pc within 24 hrs
48 hours past your due date, your account will be suspended (a 250 Rupees for Hosting/Reseller Packages reactivation fee will apply).

Strictly Not Allowed on Any VPS/Dedicated/Cloud/FFMPEG or any other web-hosting

We have a strict policy of not allowing Mass email marketing servers. Using the network IPs for sending mass email will result in immediate termination with no refunds

Resource Usage

  1. Use 15% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
  2. Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
  3. Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
  4. Run any software that interfaces with an IRC (Internet Relay Chat) network.
  5. VBSEO is not allowed on shared servers.
  6. Run any gaming servers such as counter-strike, half-life, battlefield1492, etc


10 day money back guarantee
We’re so certain that you’re going to love our service, speed and features, that we’re offering a money-back guarantee.
Each sastahost web hosting plan carries a 10 day money back guarantee. If you are not completely satisfied with our services within the refund time period, you will be given a 100% refund of the contract amount. Only accounts using NEFT/IFSC transfer will be eligible for refund policy On Online Transfer from Payment Gateway :You may not receive the exact amount you request due to Payment Gateway Fees and bank charges which may be deducted by our bank as well as yours. We will mail you screen shot of debit ammount by payment gateway from your payment.
Amount will be received on between 7 to 15 Days After Cancelation your Account.
Accounts cancelled/terminated by sastahost for violating our Acceptable Usage Policy do not qualify for the 10-day money back guarantee. For example, if your account is cancelled due to spamming, warez you will not be given any refund.
Refundable policy is use only with web-space.
Because domain name registration fees are passed on by us to the registration authorities we cannot refund these.
No moneyback available on VPS/Dedicated/SSD Servers for any query please contact sales team
To cancel your account and receive a refund, reach our sales department at